State Farm® Insurance Agent Janessa Mitterling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roberta Danley
September 24, 2025
5
out of
5
rating by Roberta Danley
"Janessa is awesome and reviews everything with you."
We responded:
"Thank you for popping in today to review your policies with me! It’s always so nice to talk with you! "
David Calehuff
September 22, 2025
4
out of
5
rating by David Calehuff
"My personal experience is it is a very welcoming office, since I’ve been coming here since August 2022. I was very well received- never had an unpleasant experience with staff, whether it was about competitive pricing or services after a claim. Looking forward to a long, safe relationship."
We responded:
"Thank you David for your kind review! We are glad your experience has been good overall! We too are looking forward to a long standing relationship with you assisting with all your insurance needs. "
Judy Rowe
September 21, 2025
5
out of
5
rating by Judy Rowe
"Janessa is amazing! Great personality! She sat with me and explained everything in detail. She explained every option and helped me decide which one would be best for my situation! Thank you…for all you do!!"
We responded:
"Hi Judy! Thank you for stopping by to leave this great review! I’m glad we were able to meet in person and connect on all of your insurance options. I love being able to offer those opportunities on a Saturday! I look forward to continuing our relationship and helping you take care of the things that matter most! "
ajay persun
September 19, 2025
5
out of
5
rating by ajay persun
"Janessa is friendly and personable. She takes the time to explain in detail the pros, cons and benefits for all part of a policy, then let’s you decide what you would like as part of your policy, without any pressure. We got side tracked talking about our families which is a nice change from the normal process of a yearly review. It turned out to be a great experience"
We responded:
"Thank you so much for your thoughtful review! I’m thrilled to hear we provided friendly, personable service and took the time to thoroughly explain the pros, cons, and benefits of double insurance policy. At Janessa Mitterling State Farm, we believe in empowering our clients to make informed decisions without any pressure. We’re glad your annual insurance review felt more like meaningful conversation . Thank you for choosing us! "
Jessica Martin
September 18, 2025
5
out of
5
rating by Jessica Martin
"I have worked with the State Farm ladies for many years and they have never let me down! Janessa has set up our life insurance policies, she is a wealth of knowledge! Jamie has made changes to our car insurance policy most recently to make sure we have the best coverage for our family, and she is a pleasure to work with. Jenn has helped over the years on different occasions making filing a claim painless and simple! If you aren’t at Muncy State Farm, you should be, those ladies will treat you like family!"
We responded:
"Thank you so much Jessica! It’s lovely to hear how you were helped with not only your auto insurance but, your life insurance a well. Protecting your family is what matters most to us and we are so lucky to have a variety of policies to do that for you! Our team strives to deliver the best service and make insurance fun and easy! Thank you for being such a valued customer at our Muncy office! "
Ladd Oyewo
September 18, 2025
5
out of
5
rating by Ladd Oyewo
"I was at the office to guide me in moving my rental insurance to the rest of my insurance program, and the transfer was done would that any problem."
We responded:
"Ladd, thank you so much for your kind review. We are blessed to have you join our State Farm family and happy we could help you! "
Megan Emery
September 17, 2025
5
out of
5
rating by Megan Emery
"Great experience! Our agent & her employees have always been great to work with!"
We responded:
"Thank you Megan for your kind review! It’s been a pleasure serving you and your family for all these years! I’m glad we were able to make your insurance needs a great experience. My team and I appreciate your feedback! "
Nathan wertz
September 17, 2025
5
out of
5
rating by Nathan wertz
"She explains everything very well and answers all my questions"
We responded:
"Thank you Nathan! It was great meeting with you to go over your insurance policies! I appreciate your business and feedback! It was great meeting with you again today Nathan! I’m glad we got the time to check in again this year to make sure all your insurance needs are being met! "
Kevin Kovaleskie
August 29, 2025
5
out of
5
rating by Kevin Kovaleskie
"Janessa and Jamie are fantastic. Very helpful understanding and will give your their best efforts to get you the policy and price you deserve. It was like stopping in to see your family instead of like a business meeting. Stop by and see what they can do for you!!!"
We responded:
"Hey Kevin! Thank you for your review! We are glad your experience with our office was so positive! "
Brittany Jones
August 28, 2025
5
out of
5
rating by Brittany Jones
"Janessa is lovely to speak with and explains things clearly and concisely whenever I have a question or need help."
We responded:
"Thank you Brittany for the review! It’s always a pleasure to help you and your mom at the office! "
Jake Mangels
August 15, 2025
5
out of
5
rating by Jake Mangels
"Janessa has been our agent for many years and has always been professional, friendly and prompt. She knows her business and regularly ensures our family has the coverage we need. Even better, she is exceptional at identifying any and all discounts or incentives we qualify for to save us money. Highly recommended!"
We responded:
"Thank you Jake! Your review was fantastic! We appreciate your feedback! I hope you were wearing khakis when you wrote it! "
Shari Mangels
August 13, 2025
5
out of
5
rating by Shari Mangels
"We love working with Janessa and her staff! Professional, super efficient, friendly and they make it fun too. I can call Janessa last minute and she always goes above and beyond to help us out. Highly recommend!"
We responded:
"Thank you Shari! I really appreciate your feedback! It’s been my absolute pleasure to serve your family all these years! We will continue to be available for all your needs any time! "
HOLLY Flahart
August 8, 2025
5
out of
5
rating by HOLLY Flahart
"Janessa is a wonderful agent,so down to earth and easy to talk to.She explains options, pros and cons, and makes sure you understand exactly what coverage you have is what you need. I would recommend her to anyone looking for insurance."
We responded:
"Thank you so much Holly! It was great to catch up with you and Roger today! I always enjoy our meetings! Thank you for trusting me as your agent and for your long time dedication to State Farm! "
Judy Levan
August 4, 2025
5
out of
5
rating by Judy Levan
"We visited Janessa to review our car insurance and home insurance. When we left, we had a discount that would decrease our monthly car insurance. We only had our home insurance for a little over a year and we didn’t have to change that. Janessa stopped often to see if we had any questions about what she was explaining. Good service and good conversation."
We responded:
"It was a pleasure to meet with you Judy! I’m glad we could connect and review your policies to make sure your needs were being met. Thank you for your kind review! "
Talia Beatty
July 11, 2025
5
out of
5
rating by Talia Beatty
"Janessa and her team are professional and thorough! They work diligently to ensure that you have the right coverage and all of the discounts. Would highly recommend!"
We responded:
"Hi Talia! Welcome to the State Farm Family! Thank you for your kind review! I’m so happy we could help you get your insurance needs covered! "
Karen Reed
June 20, 2025
5
out of
5
rating by Karen Reed
"Feel very comfortable with our insurance agent and her employees they are always looking out for their customers and help whenever we need answers to questions. Would recommend this agent to anyone looking for insurance. Janessa makes you feel like family and she is outstanding. I wouldn't go anywhere else."
We responded:
"It warms my heart to read your review Karen! I’m lucky to call you a customer and have you in my State Farm Family! It was a pleasure getting to meet with you to review your policies! Thank you for your feedback! "
Tiffany Bower
June 14, 2025
5
out of
5
rating by Tiffany Bower
"Janessa was great! She helped us with everything we wanted to get done today. She explained everything so well. We are blessed to have her as our agent."
We responded:
"Thank you so much for your 5 star review! It was a pleasure catching up with you today! I’m glad we were able to help you bundle and save! I am equally blessed to have customers like you! It’s a privilege to watch your family grow and be there to help protect the important things! "
Jody Hock
May 23, 2025
5
out of
5
rating by Jody Hock
"Kind caring and absolute professionals. Answered all my questions. I would give a 10 star rating if that was possible. Looking forward to doing business with state farm. I feel like I'm part of a family."
We responded:
"Thank you Jody! I love this review so much! We are happy to have you back in the family and we look forward to doing business with you! "
Brynn Longenecker
May 12, 2025
5
out of
5
rating by Brynn Longenecker
"Janessa and her staff are very accommodating and prepared! She had everything ready for me within a ten minute timeframe of when I called to when I got to her office… highly recommend!"
We responded:
"Thank you so much for your 5 star review! We pride ourselves on providing fast, friendly and prepared service. It was our pleasure to assist you! "
Matt G
May 7, 2025
5
out of
5
rating by Matt G
"Been with Janessa and her team for 6 years and haven’t had one complaint so far. Keep up the great work guys, my fiancé and I appreciate all that you do"
We responded:
"Thank you so much for your review! It’s been our pleasure to serve you all these years! We appreciate you! "
Danial Whitmoyer
May 6, 2025
5
out of
5
rating by Danial Whitmoyer
"Special thanks to Jamie, Janessa and Wendy too! This office is amazing and the staff is so pleasant and outgoing. I know I'm in good hands if I have questions or concerns. They are very knowledgeable and always take pride and enjoy their work. Yesterday, Jamie welcomed me to the state farm family. Thank you!"
We responded:
"Thank you Danial! We are excited to welcome you back to State Farm! We really appreciate your faith in us to take care of your insurance needs! "
Justin Tyler
May 2, 2025
5
out of
5
rating by Justin Tyler
"Very helpful, and super friendly staff"
We responded:
"Thank you for your 5 star review! We are happy to provide you with helpful and friendly service!"
Jim Liggitt
March 29, 2025
5
out of
5
rating by Jim Liggitt
"Agent very thorough and knowledgeable"
We responded:
"Thank you for your review! We appreciate your feedback and are happy to be your choice for insurance in Muncy! "
Brian Koch
March 28, 2025
4
out of
5
rating by Brian Koch
"Wendy was very pleasant and helpful!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs! "
George Zerbe
March 26, 2025
5
out of
5
rating by George Zerbe
"Excellent!!!!!"
We responded:
"Thank you for your review! It was great meeting with you today! I appreciate your business greatly! "