State Farm® Insurance Agent Janessa Mitterling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Liggitt
March 29, 2025
5
out of
5
rating by Jim Liggitt
"Agent very thorough and knowledgeable"
We responded:
"Thank you for your review! We appreciate your feedback and are happy to be your choice for insurance in Muncy! "
Brian Koch
March 28, 2025
4
out of
5
rating by Brian Koch
"Wendy was very pleasant and helpful!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs! "
George Zerbe
March 26, 2025
5
out of
5
rating by George Zerbe
"Excellent!!!!!"
We responded:
"Thank you for your review! It was great meeting with you today! I appreciate your business greatly! "
Cody Funston
March 25, 2025
5
out of
5
rating by Cody Funston
"In and out fast like it says"
We responded:
"Thank you for your review Cody! We are happy to have met your expectations when setting up your new policy! Welcome to our State Farm Family! "
Jo
March 25, 2025
5
out of
5
rating by Jo
"Janessa and her office staff have always been helpful, friendly, and respectful. They go out of their way to answer any questions or get any information you need in a timely manner. Highly recommend for your insurance needs."
We responded:
"Thank you for your 5 star review! Your feedback is greatly appreciated. We strive daily to provide the best service to our customers! It’s great to know we are meeting your needs! "
Brittany Root
March 22, 2025
5
out of
5
rating by Brittany Root
"I love Janessa! This office is amazing! Always there for their customers! They all treat you like family! Thank you, Janessa!"
We responded:
"Thank you Brittany for your kind review! It was great meeting with you today! It’s a privilege getting to watch your family grow and move into exciting next stages! "
Elizabeth Hill
March 19, 2025
4
out of
5
rating by Elizabeth Hill
"As a single mom, life is never easy. You come across financial hardships a lot more often than you'd like to.. Janessa's branch in Muncy, has helped me in every way they possibly could, and still continue to. Let alone, coverage is great, you can't deny, the people are even better."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
Lois In the USA
March 14, 2025
5
out of
5
rating by Lois In the USA
"Great service and very professional. Would highly recommend for your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Jim M
March 14, 2025
5
out of
5
rating by Jim M
"Very knowledgeable and caring about her clients. Would highly recommend. Always has a smile that lights up the room!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your recommendation means a lot, and we are grateful for your support. We always strive to provide the best service possible and your feedback lets us know we’re on the right track! Looking forward to assisting you again in the future. "
John Flynn
March 13, 2025
5
out of
5
rating by John Flynn
"I have been pleased with Janessa Mitterling as my State Farm Agent. She is friendly, professional, and willing to offer thorough assistance, recommendations, and explanations . . . to help ensure that I have the coverage for my home and automobiles that is right for my family and life situations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Greg Kilgus
March 10, 2025
5
out of
5
rating by Greg Kilgus
"I emailed Janessa for a proof of insurance on Sunday. Jenn had it back to me before noon on Monday. I can't ask for better service. Always a pleasure and very helpful to deal this team."
We responded:
"Hi Greg! It was great to see you in the office today! I’m glad we could go over all your questions! I appreciate your business as well as your feedback! "
Tammy Koch
March 7, 2025
5
out of
5
rating by Tammy Koch
"Great insurance! Wonderful group of people, always there to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Cathy Poust
February 20, 2025
5
out of
5
rating by Cathy Poust
"Janessa is very knowledgeable and answered all of our questions."
We responded:
"Hi Cathy! It was a pleasure getting to meet with you today! I really enjoyed our conversation and getting to know you better. Thank you for the review! "
Amber Hauck
February 20, 2025
5
out of
5
rating by Amber Hauck
"Janessa is super friendly and knows what shes talking about!! I would trust her in a heartbeat."
We responded:
"Thank you for your feedback! I love being a name you can trust! "
Lindsay Smith
February 13, 2025
5
out of
5
rating by Lindsay Smith
"Janessa is so nice. She was very helpful. She's very good at what she does."
We responded:
"Thank you Lindsay! It was a pleasure to meet with you! I love helping people manage their risks and come up with solutions! I’m glad we could help you! "
Keith Hummel
January 24, 2025
5
out of
5
rating by Keith Hummel
"Jen is the best, she always helps with any problem I have. Our last call was less than 2 minutes total and she solved my problem!!! I'd recommend this location of State Farm to anyone looking for insurance."
We responded:
"We appreciate your business Keith! Thank you for being such an awesome customer! I’m happy Jen was able to get you taken care of so quickly! "
Shawn McClintock
October 24, 2024
5
out of
5
rating by Shawn McClintock
"Extremely easy to set up a time to go over coverages. Very knowledgeable about different types of insurance. Always thinking of how to best utilize different coverages to maximize what you get out of your policies."
We responded:
"Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found it easy to set up a time to discuss your coverages and that our team's knowledge met your expectations. Our goal is always to provide the best possible service and to help you maximize the benefits of your policies. Your satisfaction is our top priority, and we are here for any further assistance you may need. "
Leslie Snyder
October 24, 2024
5
out of
5
rating by Leslie Snyder
"Janessa and team have always been there to help with any needs and any questions. Things are simple whether it's stopping in or messaging or emailing to get things done. Great source of information as well!"
We responded:
"Thank you for your wonderful review! We are delighted to hear that me and the team have been able to assist you with your needs and questions effectively. We strive to make every interaction simple and convenient, whether you stop by, message, or email us. Your recognition of our efforts as a great source of information means a lot to us. We look forward to continuing to serve you! "
Pam Shirley
October 19, 2024
5
out of
5
rating by Pam Shirley
"An oasis of customer service in a desert of red tape!!!. I had an unusual issue with my insurance needs and had been denied by countless companies all week. Then Jennifer saved the day and even stayed late at her office, to get things finalized for me! I am a loyal customer from this day on! Thank you, Jennifer!!!"
We responded:
"Hi Pam! Thank you so much for your feedback! I’m glad Jenn was able to help you get the coverage you needed. She truly is the best at what she does! I look forward to meeting you! "
Patricia Wagner
October 3, 2024
5
out of
5
rating by Patricia Wagner
"Janessa is welcoming, knowledgeable and just plain nice."
We responded:
"Thank you so much for your review! I appreciate your kind words! It was great getting to meet you and get you set up with coverage at a lower price! Welcome to my State Farm family! "
Hannah Bell
October 2, 2024
5
out of
5
rating by Hannah Bell
"Had an absolutely wonderful experience with Janessa and her team! She's knowledgeable and down-to-earth, explaining everything for us in simple terms that made sense...absolutely phenomenal! Well worth the visit."
We responded:
"Hi Hannah! Thank you for this awesome review! It was a pleasure getting to know you better! We love to make the customer experience phenomenal! Thank you for choosing us! "
Rebecca Kroft
August 9, 2024
5
out of
5
rating by Rebecca Kroft
"Just wanted to say thank you to Jen. We had to take our car to the garage on Wednesday afternoon (like 4:30ish). They needed a copy of our insurance card. So I popped open my trusty app. Emailed the card to the service lady. Printed it out...and it's expired. Couldn't understand why the app hadn't updated it. So I called the office and got Jen. She emailed the current copy to the garage and all was good in less than 5 minutes! Great service. Very pleased. This is why I am glad we switched to Janessa and her team."
We responded:
"I’m so glad Jennifer could provide you with excellent service! Although the online tools are awesome, it’s nice to know a real person still has your back! Thank you for your feedback and for being a part of our State Farm family! "
Angela Barletta
July 29, 2024
5
out of
5
rating by Angela Barletta
"Janessa and Jennifer always go way above and beyond the means of customer service. Always friendly, attentive, and incredibly helpful. I can’t imagine having all of my most important policies bundled anywhere else!"
We responded:
"Thank you Angela for your review! It has been our pleasure to help you bundle all the policies that you need under one roof! We love helping customers like you who like to work with us to uncover needs and fill gaps with the correct policies. We always enjoy seeing your smiling face at the office! "
Robert Watts
July 26, 2024
5
out of
5
rating by Robert Watts
"I am pleased with the ladies they help me they're friendly and they work with me thanks ladies"
We responded:
"Thank you Robert! You have been a valued customer for many years! We love helping you with your auto insurance! Thanks for being an outstanding customer! "
Tasha Hill
July 22, 2024
5
out of
5
rating by Tasha Hill
"Janessa goes above and beyond for all of our policy needs!"
We responded:
"Thank you Tasha for your kind review! It was a pleasure helping you take care of your policy needs! I’m always happy to help! "