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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Bryson

January 24, 2026

5  out of  5
rating by Danielle Bryson
"Very helpful appointment"
We responded:
"Thank you for taking the time to meet with me today! I genuinely love your big beautiful family! Thank you for trusting me to help with all your insurance needs! "
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Carol Woodside

January 23, 2026

5  out of  5
rating by Carol Woodside
"You and your staff were very friendly and helpful to what I needed to talk about in our meeting so I could understand all about my insurance policies for the near future. I have recommended State farm to people that don't have any kind of insurance.Thanks. Carol"
We responded:
"Thank you Carol for your review! It’s been my great pleasure to serve as your agent over these years. Your family is truly lovey. I’m glad we connect and review your polices and needs! "
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Wendy Phillips

January 22, 2026

5  out of  5
rating by Wendy Phillips
"Very personable and make sure you understand what you are paying for"
We responded:
"Hi Wendy! Thank you so much for the review! I’m glad we could connect to help you understand your polices and what they do for you! It was lovely to meet you in person! "
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debbie keiser

January 20, 2026

5  out of  5
rating by debbie keiser
"She was very knowledgeable and informative concerning all my insurance issues. Also very courteous and explained everything to my satisfaction. Will recommend this office to friends and family. Very satisfied with our interaction."
We responded:
"Thank you Debbie! It was a pleasure to connect with you today! It’s my goal to make your insurance easy to understand and provide the best service possible! "
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Brynn Longenecker

January 20, 2026

5  out of  5
rating by Brynn Longenecker
"Janessa and her staff are very accommodating and prepared! She had everything ready for me within a ten minute timeframe of when I called to when I got to her office… highly recommend!"
We responded:
"Thank you so much for your 5 star review! We pride ourselves on providing fast, friendly and prepared service. It was our pleasure to assist you! "
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Bill Watson

January 16, 2026

5  out of  5
rating by Bill Watson
"Janessa did a great job explaining our insurance coverage."
We responded:
"It was a pleasure to meet with you today! I’m glad we could finally connect and review your coverage and needs. Thank you for being a long time customer and trusting us to take care of you! "
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Keifer Bathgate

January 15, 2026

5  out of  5
rating by Keifer Bathgate
"Janessa and her team at State Farm in Muncy are absolutely top-tier. From the moment you walk in or pick up the phone, they treat you like more than just a customer—they treat you like family. They’re fast, knowledgeable, and genuinely committed to making sure you get the coverage that fits your life, not just a generic policy. Whether it’s answering questions, adjusting coverage, or helping through a stressful situation, Janessa and her crew go above and beyond every single time. Their professionalism is matched only by how friendly and down-to-earth they are. You never feel rushed, ignored, or pushed—just well taken care of. If you want an insurance office that actually cares about you and your needs, this is the one. Five stars doesn’t feel like enough—Janessa and her team set the standard for customer service."
We responded:
"Thank you so much for your review! It’s one of the kindest I’ve ever received! It’s reviews like this that motivate us to continue to provide the most excellent level of service we can! Thank you for believing in us and the products we offer! "
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Charlie Bravo

January 14, 2026

5  out of  5
rating by Charlie Bravo
"I’ve had State Farm Insurance for 37 years straight and have always had a good experience dealing with them. Janessa and her team makes it a GREAT experience and that is what “insures”my family will continue to stay with State Farm. She is what makes the experience! What a blessing for our community. Thank you!"
We responded:
"Thank you so much for your kind review! I’m glad to be leaving an impact on my customers and the beautiful community I serve. It’s truly a blessing to be able to be the Agent here in Muncy! "
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Jennifer Meule

January 8, 2026

5  out of  5
rating by Jennifer Meule
"Thanks to Janessa for taking the time to go over our current life insurance opportunities for our college age kid. We were able to secure her future with better coverage as she enters into adulthood, for a great premium. Takes a lot of weight off my mind, knowing this business, that I have someone watching over my policies, and taking advantage of these opportunities. Thank you to Janessa And her wonderful staff for always keeping me and my family protected!"
We responded:
"Thank you Jenn for your wonderful feedback! It’s my pleasure to serve your family as they transition into this new and exciting phase of life! Protecting you is my top priority! I appreciate your business! "
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Makayla Miller

January 5, 2026

5  out of  5
rating by Makayla Miller
"Janessa has always been such a great help when it comes to anything insurance related that I need help with. Auto, Home, Life, coverage for my camera and jewelry. She has helped every step of the way! I highly recommend giving her and the office a call to see what they can do for you too!"
We responded:
"Thank you for your wonderful review! I’m glad we have been able to help you with all your insurance needs! It’s been my pleasure to serve as your agent for almost a decade!!!"
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Wayne Kowalchin

January 3, 2026

5  out of  5
rating by Wayne Kowalchin
"Great agent, great person! Highly recommend"
We responded:
"Great meeting with you today! Thank you for the kind review. Your recommendation means a lot to me and my team! "
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Dawn Ramiza

January 3, 2026

5  out of  5
rating by Dawn Ramiza
"She answered all the questions we had"
We responded:
"Thank you so much for your kind review! I’m glad I could answer all of your questions and make the process quick and easy. I truly appreciate your trust in my business! "
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Ashley Kowalchin

January 3, 2026

5  out of  5
rating by Ashley Kowalchin
"She is an outstanding insurance agent who truly puts her clients first. She takes the time to understand individual needs, explains everything clearly, and makes the entire process feel easy and stress-free."
We responded:
"Thank you for your thoughtful feedback. We’re grateful for the opportunity to serve you and are so glad to hear the process felt clear and stress free! We appreciate you taking the time to share your experience! "
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Chuck Leonard

November 21, 2025

5  out of  5
rating by Chuck Leonard
"It is always a pleasure to meet with Janessa… she clarified all of our questions."
We responded:
"Thank you for your kind review! It’s always great to meet with you! I think we could talk for hours!!! "
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Stacie Beaver

October 18, 2025

5  out of  5
rating by Stacie Beaver
"Janessa is very informative, professional and personable. We appreciated that she met with us on a Saturday to review our insurance policies. With our work schedules, meeting during the week is difficult. Very helpful in answering our questions and updating our policies to best suit our needs, while keeping costs in mind. Jenn has always been helpful helping with any needs as well. Thank you, Janessa and team!"
We responded:
"It was my absolute pleasure to meet with you today! I love the flexibility of offering Saturday appointments to customers like you with busy schedules! Reviewing your policies makes sure you always get the coverage and discounts you deserve! Thank you for taking the time! "
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Ladd Oyewo

October 2, 2025

5  out of  5
rating by Ladd Oyewo
"I was at the office to guide me in moving my rental insurance to the rest of my insurance program, and the transfer was done would that any problem."
We responded:
"Ladd, thank you so much for your kind review. We are blessed to have you join our State Farm family and happy we could help you! "
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Bethany Kyler

October 1, 2025

5  out of  5
rating by Bethany Kyler
"We went into the office today for a yearly touch base review and it’s so welcoming as soon as you walk in the door! Janessa had everything ready for us, explained in detail all of our policies to us and anything that might be of concern. We have been with her a while now would recommend her if your searching for a personable, knowledgeable and experienced agent."
We responded:
"Hi Bethany! Thank you so much for your kind review! It was lovely to meet with you today and discuss all of your insurance policies! "
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Roberta Danley

September 24, 2025

5  out of  5
rating by Roberta Danley
"Janessa is awesome and reviews everything with you."
We responded:
"Thank you for popping in today to review your policies with me! It’s always so nice to talk with you! "
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David Calehuff

September 22, 2025

4  out of  5
rating by David Calehuff
"My personal experience is it is a very welcoming office, since I’ve been coming here since August 2022. I was very well received- never had an unpleasant experience with staff, whether it was about competitive pricing or services after a claim. Looking forward to a long, safe relationship."
We responded:
"Thank you David for your kind review! We are glad your experience has been good overall! We too are looking forward to a long standing relationship with you assisting with all your insurance needs. "
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Judy Rowe

September 21, 2025

5  out of  5
rating by Judy Rowe
"Janessa is amazing! Great personality! She sat with me and explained everything in detail. She explained every option and helped me decide which one would be best for my situation! Thank you…for all you do!!"
We responded:
"Hi Judy! Thank you for stopping by to leave this great review! I’m glad we were able to meet in person and connect on all of your insurance options. I love being able to offer those opportunities on a Saturday! I look forward to continuing our relationship and helping you take care of the things that matter most! "
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ajay persun

September 19, 2025

5  out of  5
rating by ajay persun
"Janessa is friendly and personable. She takes the time to explain in detail the pros, cons and benefits for all part of a policy, then let’s you decide what you would like as part of your policy, without any pressure. We got side tracked talking about our families which is a nice change from the normal process of a yearly review. It turned out to be a great experience"
We responded:
"Thank you so much for your thoughtful review! I’m thrilled to hear we provided friendly, personable service and took the time to thoroughly explain the pros, cons, and benefits of double insurance policy. At Janessa Mitterling State Farm, we believe in empowering our clients to make informed decisions without any pressure. We’re glad your annual insurance review felt more like meaningful conversation . Thank you for choosing us! "
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Jessica Martin

September 18, 2025

5  out of  5
rating by Jessica Martin
"I have worked with the State Farm ladies for many years and they have never let me down! Janessa has set up our life insurance policies, she is a wealth of knowledge! Jamie has made changes to our car insurance policy most recently to make sure we have the best coverage for our family, and she is a pleasure to work with. Jenn has helped over the years on different occasions making filing a claim painless and simple! If you aren’t at Muncy State Farm, you should be, those ladies will treat you like family!"
We responded:
"Thank you so much Jessica! It’s lovely to hear how you were helped with not only your auto insurance but, your life insurance a well. Protecting your family is what matters most to us and we are so lucky to have a variety of policies to do that for you! Our team strives to deliver the best service and make insurance fun and easy! Thank you for being such a valued customer at our Muncy office! "
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Megan Emery

September 17, 2025

5  out of  5
rating by Megan Emery
"Great experience! Our agent & her employees have always been great to work with!"
We responded:
"Thank you Megan for your kind review! It’s been a pleasure serving you and your family for all these years! I’m glad we were able to make your insurance needs a great experience. My team and I appreciate your feedback! "
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Nathan wertz

September 17, 2025

5  out of  5
rating by Nathan wertz
"She explains everything very well and answers all my questions"
We responded:
"Thank you Nathan! It was great meeting with you to go over your insurance policies! I appreciate your business and feedback! It was great meeting with you again today Nathan! I’m glad we got the time to check in again this year to make sure all your insurance needs are being met! "
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Kevin Kovaleskie

August 29, 2025

5  out of  5
rating by Kevin Kovaleskie
"Janessa and Jamie are fantastic. Very helpful understanding and will give your their best efforts to get you the policy and price you deserve. It was like stopping in to see your family instead of like a business meeting. Stop by and see what they can do for you!!!"
We responded:
"Hey Kevin! Thank you for your review! We are glad your experience with our office was so positive! "